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Frequently asked questions

CAN I BOOK AN INTAKE SESSION?
If our services appear to be a good fit for your needs, please contact us by phone at (760)314-4644 or email info@annerobershaw.com to discuss. We recommend you get in touch when you decide therapy may be the right path for you, so we can discuss our mutual availability and whether our practice is the right fit for your needs.
Our hourly fee is $160. Typically sessions are scheduled for 90 minutes, and prorated to $240 for the session fee. Intensive treatment is billed by the half day or whole day. Phone calls and correspondence with client or on the client's behalf are charged on a prorated basis.
WHAT ARE YOUR FEES?
Typically, clients are scheduled on a weekly basis. We strive to have a set day and time for each of our clients, as we have found consistency serves our client's progress. At times, a client's need may increase, and more frequent visits become necessary for a period of time. If you prefer to work through your goals at a more rapid pace, or you have experienced a recent loss or traumatic event, we can provide intensive sessions, of half day or all day treatment, even over consecutive days.
HOW OFTEN WILL WE MEET?
DO YOU TAKE INSURANCE?
Our practice is private pay and we do not participate with any insurance companies. However, if you have a PPO plan and you would like to use your insurance to cover services provided, please contact your insurance provider directly to inquire about coverage for an "out of network provider."  You will be responsible for payment of sessions at the time of service, and I will provide you an monthly invoice, at your request, that you can submit to your insurance company for reimbursement. You will be responsible to coordinate with your insurance company regarding reimbursement to you. We do not communicate or coordinate with insurance companies.
DO YOU PROVIDE INTENSIVE TREATMENT?

Yes. Intensive treatment can be advantageous for several reasons.

If you have experienced a recent traumatic event or loss that is impacting your ability to sleep, focus, care for yourself or engage in your daily activities, attending treatment for multiple sessions in a week, or multiple, concurrent half-day or all day sessions can provide you the care you need, in a short period of time, to process the traumatic event and begin integrating back into your life.

If you live out of the area or your regular schedule makes it difficult to engage in weekly sessions over an extended period of time, and you would like address treatment goals in a compressed period of time, intensive sessions over several days or a week, may be a good fit for you.

EMDR intensives can also be a good fit for someone who prefers to “get it done”, addressing traumatic memories in compressed period of time versus over several weeks or months. There are some advantages to this approach. First, we spend less time opening and closing sessions, as we must on a week to week basis, which allows us more time for processing and healing of trauma. We are able to concentrate more intently on your treatments needs and goals, without the week to week issues that inevitably arise in the course of more standard, weekly treatment approaches. Your investment is higher up front, but typically you save in having to dedicate fewer hours cumulatively to treatment.

WHAT ARE YOUR HOURS AND AVAILABILITY?
We have therapists available Monday through Friday. Our sessions are typically between the hours of 8AM-5PM, with some limited evening availability. Our therapists are out of the office throughout the year for advanced trainings, group offerings, and personal time. During holidays and personal time, your therapist will not  be available to receive or respond to messages. If we are not available at the time of your call, and you are experiencing an emergency, please contact the San Diego Access and Crisis Line at (888) 724-7240  or dial
9-1-1. 
DO YOU PROVIDE CRISIS CARE?
As a small private practice, we are unable to provide crisis care between sessions. In order to provide quality care, we are unavailable after regular business hours, weekends, holidays, and vacations. If you feel your needs are greater than a regularly scheduled session time can provide, we will offer you referrals to other therapists and resources in the area to meet your needs. 
CAN WE BE FRIENDS ON SOCIAL MEDIA?
In order to protect your confidentiality and keep our therapeutic relationship safe, we do not accept friend requests from current or former clients on social media. You are welcome to follow our professional social media pages and blog, linked here on my website, but we do not follow client’s personal social media accounts. If you do follow our professional social media accounts or blog and comment, please note that these comments are not confidential or protected communication.
DO YOU OFFER COUPLES THERAPY?
If you and your partner have experienced a traumatic event or loss, we can provide EMDR intensive therapy to you as a couple or to your family as a group. Currently, we do not see couples for relationship counseling. We will provide referrals to specialists in couples therapy by request or as needed. If during the course of individual treatment, we agree that having your partner join us is a benefit to your treatment, we will make arrangements, together with your partner, to meet.
HOW LONG WILL THERAPY TAKE?
Our work together will be tailored to your specific goals and needs. The pace of our work will be set, in parts, by you and our assessment of your readiness for the areas of need we agree to focus on. Some clients enter therapy with a very specific need or after after a recent traumatic event, and we are able to focus our process acutely on that need in an intensive way, allowing for rapid resolution of symptoms in days, weeks or a few months. With more evolved goals and needs, our process can involve regular meetings over a longer period of time of months, to a year or more. Other factors, outside of the therapy room, in a client’s relationships, health, employment, access and engagements to support and self-care have an influence on the pacing and progress of treatment, as well. As we go, we will be communicate about our pacing to be sure it feels like the right fit for your needs.
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Anne Robershaw, MA, LMFT   •   Certified EMDR Therapist & EMDRIA Approved Consultant  •  Tel: (760) 314-4644   •  Serving California 

© Copyright 2020  •  Anne Robershaw  •  All rights reserved.